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Archive for the ‘Industry news’ Category

ATM dispenses gold instead of cash

Monday, May 17th, 2010

Okay, it’s more of a vending machine than an ATM, but if you don’t like paper currency, this machine is for you:

Abu Dhabi’s Emirates Palace Hotel became the first place outside Germany to install “gold to go, the world’s first gold vending machine,” said a statement from Ex Oriente Lux AG, the German company behind the vending machine.

“In addition to one-gram, five-gram and 10-gram bars of gold, the machine also dispenses gold coins,” it added.

Not only does the machine dispense gold, it’s also gold-plated. But that doesn’t mean it’s low-tech: it constantly monitors the gold markets and adjusts its prices accordingly.

But don’t expect to see one on your street corner anytime soon. The Emirates Palace Hotel is not your normal business location:

The Emirates Palace is often used by visiting foreign dignitaries, and its top floor is reserved for the rulers of the UAE federation’s seven emirates, each of whom has his own suite.

High-end, indeed.

The machines were first installed in some German airports last year.

And talk about security:

“The Gold To Go vending machine will fulfill the same safety standard as an ATM,” said Uwe Heusel, owner of WBA Heusel GmbH. His company used armoring made of special steel, Kevlar and various ceramic materials to harden the vending machine against vandalism or even explosive blasts.

Mastercard raises fees for ATM owners

Sunday, May 9th, 2010

With little warning and no consultation, Mastercard has changed the ATM fee structure for Mastercard-branded cards, as well as its Cirrus card network.

The changes are complicated, but they break down into two basic categories:

1. Mastercard pays an “interchange fee” on every ATM withdrawal involving its Mastercard/Cirrus networks. As of April 1, MasterCard cut those payments by 30 percent.

2. Mastercard charges a fee for any transaction involving its Mastercard and Cirrus networks. As of April 16, Mastercard more than tripled that fee.

Added together, Mastercard is cutting its per-transaction payment by more than 62 percent on most transactions — dealing serious harm to every nonbank company that deploys ATMs. Overall, the move is expected to cost the nonbank ATM industry up to $26 million a year.

Other cards and networks currently are not affected.

BOTTOM LINE
Here’s what it means for ATM owners and operators: As of April 1, Mastercard is taking an additional 28 cents or so from every Mastercard-related transaction processed by a nonbank ATM.

WHAT YOU CAN DO
We will give the Mastercard deduction its own line on our monthly statements, so you can see exactly how much this affects your residual amounts.

We recommend raising your surcharge to cover the Mastercard/Cirrus pass-through. You might consider urging your customers to use any other card, such as Visa, Discover, American Express or regional banking cards.

You can also contact Mastercard/Cirrus directly at 1-800-627-8372.

For further updates, announcements and current industry headlines, check the “News” section on our ATM Network home page.

ATM maker Triton sold for $7.5 million

Thursday, April 29th, 2010

A year after a failed merger with Nautilus Hyosung, ATM manufacturer Triton Systems — maker of the popular Triton RL1600 — has been sold.

Triton Systems of Delaware was recently purchased from the Dover Corp. by a group of private investors for $7.5 million.

Triton Systems president and CEO Daryl Cornell says the new owners have expressed confidence in their ability to continue to grow the company.

“The only real change is the end of the uncertainty surrounding Triton during the protracted sale process,” Cornell said. “We believe that this sale was the best possible outcome for Triton, its customers, its employees and the community.”

The company will maintain a strategic partnership with the publicly held Dover, but does not plan a public stock offering of its own.

Cornell says Triton’s continued partnership with Dover had its advantages. But being a privately held will allow Triton to explore otherwise unavailable opportunities and partnerships.

The company will not seek a public offering, either, Cornell says. Such a move would allow Triton access to equity markets, but would be too cost prohibitive in the end.

In the short term, no major changes are expected, and no executive departures were announced.

Tranax not changing name after all

Tuesday, April 6th, 2010

Back in February, Tranax announced it was changing it’s name to Hantle USA, to better align its brand and its products with Hantle Systems Co. Ltd., Tranax’s Korea-based parent company.

But on Wednesday, Tranax said there would be no name change after all.

The name change, according to attorneys for Tranax, was never official. In fact, lead attorney Bob Freitas tells ATMmarketplace.com that Tranax is not owned by Hantle Systems at all, and that there is no relationship between Hantle Systems and the company that acquired Tranax in the fall of 2008, Korea-based Eltna Group.

In an e-mailed statement, Freitas says: “Hantle USA is a separate company that is not a subsidiary of Hantle Systems. Hantle Systems sells ATM modules to Hantle USA . Hantle USA currently intends to focus on marketing and sales of ATM equipment, modules and related products for the retail industry. Hantle Systems is an established Korean company with 18 years of history in research and development of ATM modules for the banking and other industries.”

Some significant changes have taken place. On Feb. 1, Hantle USA took over responsibility for selling the company’s retail ATMs, while Tranax is now focused on kiosks, scanners and components. Hantle USA will also handle servicing for existing Tranax ATMs. Eventually all of the company’s ATMs will be rebranded to Hantle, but the transition will probably take a long time.

The head of Tranax’s parent company apologized for the confusion.

“Tranax regrets recent incorrect statements about the company which resulted from miscommunications between an employee and the upper management of the company,” said Won Gee Lee, CEO of Tranax and Eltna, Tranax’ owner, in an issued statement. “We apologize to our customers, the media, and the public who received this incorrect information. In fact, Tranax continues as a business, focusing on ATM machines and other related products, including scanners, self-service terminals and other modules for non-retail industries, including the banking industry.

ATMs: from afterthought to vital link

Wednesday, March 24th, 2010

The latest issue of Credit Union Times traces the adoption and spread of ATMs by credit unions, starting in the 1990s, charting the machine’s rise from a novelty to a mainstay of the credit-union industry.

Since 1990, the lowly ATM has moved from being little more than an adjunct to a credit union or bank’s branch structure to being a significant part of customer service strategy and the average retail landscape today, industry executives said.

“In 1990, ATMs were like extensions of bank [or credit union] branches so most ATMs were located at, or close, to branches,” explained Michael Lee, CEO of the ATM Industry Association, an international organization that represents ATM manufacturers and deployers. There were only about 85,000 to 150,000 machines in those days, and they were virtually all tied to bank or credit union branches.

As we’ve noted before, loosening restrictions on ATMs is what drove the explosion in ATM usage:

“The big revolution in the U.S. ATM in this time period was the introduction of surcharging in 1996,” Lee said. The surcharge fee paid by consumers using an ATM not belonging to their bank increased from zero in 1996 to an average of roughly $1.50 in 2003, he added, citing the Federal Reserve. “The fee allowed ATM owners to take ATMs to nonbank areas in the retail sector, closer to where consumers live, work and shop. The fee provided the economic stimulus for the huge growth of the retail ATM.”

And oddly, the explosion of competing retail ATMs helped drive the development of credit union and bank ATM networks. Once people began to see ATMs as a normal part of their financial lives, two things happened: They demanded more and better access to them, and they became more open to using ATMs for a wider range of financial transactions.

Which is why ATMs today do everything from dispensing cash to taking deposits to selling stamps and insurance. 20 years ago, few people would have trusted a machine with such transactions. Today, they don’t think twice about it.

NCR names new CFO

Monday, March 22nd, 2010

ATM manufacturer NCR Corp. has named Robert Fishman as its chief financial officer.

Fishman has been the acting CFO since October, when then-CFO Anthony Massetti resigned to take a job with Avaya Inc., a communications-services provider. He also served as interim CFO from May 2007 through January 2008. He has been with the company since 1993.

“Bob’s proven himself to be an outstanding contributor throughout his career at NCR,” said NCR’s chief executive officer, Bill Nuti. “He will facilitate a seamless transition with our senior leadership team and the finance organization. In addition to a very strong background in finance, Bob brings an invaluable depth of NCR experience to the CFO role. He’s built great teams and helped manage through some of the most complex periods in recent company history.”

an ATM finder for your Blackberry and iPhone

Tuesday, March 16th, 2010

Here’s a cool application that could mean more traffic for your ATM:

MasterCard Worldwide has announced the launch of the MasterCard ATM Hunter application for BlackBerry smartphones that allows users to easily locate the nearest ATM no matter where in the world they are.

The application first came out for iPhones, and is now available for Blackberries. It uses uses GPS technology to show users the nearest ATMs. They can sort by things like surcharge and accessibility (wheelchair, drive-up, 24-hour) and then get directions.

If the phone doesn’t have GPS-capabilities, users can consult a database of ATMs to find one near them.

There’s even an online version for those of us playing at home.

The application is free. You can download it from the iPhone App Store or Blackberry’s AppWorld.

Nautilus Hyosung America names new CEO

Monday, March 8th, 2010

The U.S. branch of ATM manufacturer Nautilus Hyosung is getting a new CEO and president.

Charles Jung, an executive vice president at Hyosung, replaces Chan Park, who has run the division since 2007. Park will return to Korea to focus on global finance, human resources and procurement for the company.

Jung has a doctorate degree in computer science, and spent 17 years working for IBM in the United States before joining Hyosung.

In his new job he will oversee operations in both North America and South America from the company’s regional headquarters in Texas.

Dispense lotto cards from your ATM

Thursday, February 11th, 2010

Nautilus Hyosung has developed software that will let ATMs sell Quick Pick lottery tickets.

Nautilus Hyosung America Inc. has partnered with Linq 3 to enable the purchase of quick pick lottery tickets on Nautilus Hyosung’s CE ATM models. Nautilus has been developing the software application for the CE models and will demonstrate the quick pick functionality during next week’s ATM Industry Association conference in Miami.

Linq3 developed the secure links to state lottery commissions that makes the whole thing work.

The software will work on any Hyosung machine running Windows CE. That includes the 1800CE and 5000CE.

All new CE models will ship with the software, and already-installed machines can get a software update to run it.

Tranax changing name to Hantle USA

Wednesday, February 10th, 2010

As of Feb. 1, ATM manufacturer Tranax Technologies has taken on the name of its Korean corporate parent, Hantle Systems. Tranax will now be known as “Hantle USA.”

Bill Dunn, U.S. vice president of sales for Hantle, says the name and brand change should come as no surprise.

“We’ve known a name change was coming from the get-go, when Hantle bought Tranax in October 2008,” Dunn said. “At that time, they thought it was important to keep the Tranax name for a while — for branding purposes in the marketplace. But now, as we move into other products, in imaging and scanners, the name Hantle carries more weight. And the name change should not come as a shock to the marketplace.”

While Hantle USA will focus more heavily on imaging equipment for checks as well as scanners, Dunn says the company’s commitment to developing and releasing new ATMs will remain.

Eventually all Tranax product lines will switch over to using the Hantle name. But nothing is changing immediately.

A skeletal new website is here.

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