ATM Maintenance and Support
At ATM Network, our service motto is, “If you’re down, we’re down.” That’s because if your machine isn’t working no one is making money from it, including us.
When deciding to provide ATM service for your customers, the most important consideration should be dependability. Because when your customers need cash, they need it right away. And if there’s a problem with your machine, you’re going to want it back up and running as quickly as possible.
We provide our customers with a toll-free, 24 x 7 service and support line that is always answered by a live operator. While many service calls can be fixed over the phone, if we cannot resolve your issue we will dispatch a technician to your location as soon as possible.
Our commitment to providing superior service, combined with our track record over the last 14 years, are two of the reasons that organizations like Sam’s Club and the Bowling Proprietor’s Association of America have chosen to partner with ATM Network.
Contact our service department
To report a machine problem, either fill out the service form or call us toll-free at 800-929-0228. Either way, a technician will respond promptly.
For common problems and questions try our troubleshooting page. You’ll find owner’s manuals, troubleshooting guides and information to help you set up your ATM or diagnose a problem.